Q: How long does delivery take?
A: Orders are usually delivered within 3–7 business days, depending on your location.

Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking link via email or SMS.

Q: Do you offer Cash on Delivery (COD)?
A: Yes, Cash on Delivery is available in selected areas.


🔄 Returns & Refunds

Q: What is your return policy?
A: You can request a return within 7 days of receiving your order.

Q: When will I receive my refund?
A: Refunds are processed within 5–10 business days to your original payment method.

Q: What if I receive a damaged product?
A: Please contact us within 24 hours of delivery with photos of the damaged item.


💳 Payments

Q: What payment methods do you accept?
A: We accept Credit/Debit Cards, UPI, Net Banking, and Cash on Delivery.

Q: What if my payment fails but money is deducted?
A: If the amount was deducted, it will be automatically refunded within 3–5 business days.


👤 Account & Support

Q: How do I create an account?
A: Click on the Sign Up button and register using your email address.

Q: How can I contact customer support?
A:
📧 Email: Zyphora786@gmail.com
📱 WhatsApp: +923139274991
🕒 Support Hours: Monday – Saturday, 10 AM – 6 PM